FAQ






Customer FAQ | Bharat Beyond Borders


Customer FAQ – India Pickles (Vegetarian)

1. About the Product

Q1. What makes India Pickles special?

India Pickles are prepared using traditional Indian recipes, natural ingredients, cold-pressed oils, and authentic spices to give rich flavour and a long shelf life.

Q2. Are preservatives used?

No artificial preservatives are added. Natural preservation is achieved using oil, salt, spices, and traditional methods.

2. Purchase & Quality

Q3. How do I check the quality at the time of purchase?

  • Ensure the seal is intact
  • Check manufacturing and best-before dates
  • Avoid jars with leakage, bulging lids, or unusual smell

Q4. Can pickle colour or oil layer change over time?

Yes. Natural oil separation or slight colour changes are normal and do not affect quality.

3. Usage Guidelines

Q5. How should I take pickle from the jar?

  • Always use a clean, dry spoon
  • Never use wet or used spoons
  • Do not touch pickles with bare hands

Q6. Can pickle be consumed daily?

Yes, in moderation. Pickles are rich in flavour and spices, so small quantities are recommended.

4. Storage Instructions

Q7. How should I store India Pickles?

  • Store in a cool, dry place
  • Keep away from direct sunlight and heat
  • Always close the lid tightly after use

Q8. Should pickles be refrigerated?

Refrigeration is not mandatory but recommended for longer freshness, especially after opening.

5. Long-Term Care to Avoid Spoilage

Q9. How can I keep pickles fresh for a long time?

  • Ensure pickles are always fully covered in oil
  • Use only dry spoons
  • Keep jar tightly closed
  • Avoid moisture entering the jar

Q10. What causes pickle spoilage?

  • Moisture or water entering the jar
  • Using wet spoons
  • Leaving jar open for long periods
  • Exposure to heat or sunlight

6. Shelf Life & Safety

Q11. What is the shelf life of India Pickles?

Shelf life is mentioned on the label. Typically, pickles last 6–12 months unopened and 3–6 months after opening if stored properly.

Q12. How do I know if the pickle has spoiled?

  • Foul or sour smell (beyond normal)
  • Mould growth
  • Unusual taste or texture

If any of these appear, discontinue use.

7. Health & Hygiene

Q13. Are India Pickles safe for vegetarians?

Yes, all India Pickles on this site are 100% vegetarian.

Q14. Are pickles suitable for children or elderly people?

Yes, but should be consumed in small quantities due to salt and spice content.

Important Tip:
✔ Dry spoon, tight lid, cool storage = long-lasting pickle

8. Allergens & Caution

Products may contain or come in contact with the following allergens: cereals containing gluten, eggs, milk, nuts, peanuts, soybeans, sesame seeds, mustard, celery, lupin, molluscs, crustaceans, fish, sulphites.

Customers with allergies or medical conditions should consume cautiously.

9. Imported Products

All products are imported from India and comply with UK food safety and allergen labelling regulations. Labels are in English, with ingredients and allergens clearly highlighted.

10. Food Safety Advisory

  • This product is prepared under hygienic conditions using permitted ingredients.
  • Not ready-to-cook. Ready-to-eat.
  • Once opened, refrigeration is recommended (keep at 2°C–8°C) for best quality.
  • Consume within 15–30 days after opening for best quality and safety.
  • Ensure contents are fully covered with oil after every use.
  • Do not consume if the pack is damaged, bloated, leaking, or if an off-odour develops.
  • Do not reheat or microwave the pickle.
  • Store away from direct sunlight, heat, and moisture.